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SolutionsManaged Services

IBM FileNet P8

Maximize uptime and optimize performance while freeing up your IT staff

enChoice Managed Services was the first and is the largest, top-rated IBM Primary Support Provider (PSP).

We have been providing Mission Critical support services to IBM FileNet P8 Customers for 12 years, with 24x7x365 1-hour response with monitored SLA and customer satisfaction. Managed Services include a Single Point Of Contact (SPOC) and a systems-level approach to our support (not product level) and problem identification across all system components. We also offer primary and secondary Managed Services Engineer who are required to have in-depth knowledge of your IBM FileNet P8 system.

enChoice Managed Services™ for FileNet P8 maximize uptime and optimize SLA performance while freeing up your IT staff to focus on other priorities. Our highly skilled and certified team provides comprehensive support and administration for your FileNet system at a fraction of what it costs for just one experienced full time staff member. In fact, according to a research study by IDC, companies using managed services for management of day-to-day infrastructure operations reduce costs by as much as 42% .

Benefits of Managed Services for FileNet P8

enChoice ensures your IBM® FileNet® P8 is fully monitored for availability, performance, and protection.

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enChoice’s Content Security Breach Protection for FileNet P8

enChoice’s Content Security Breach Protection for FileNet P8 enhances your security by monitoring user activity, setting performance baselines, flagging unusual behavior, and automatically resolving issues, effectively addressing the increasing risk of internal security threats.

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Real Time Monitoring and Reporting for FileNet P8

Real-Time Monitoring for FileNet P8 enhances your existing tools with application-specific insights. enChoice provides detailed, out-of-the-box metrics for real-time management decisions. With 24/7 monitoring, you gain continuous visibility and a deeper understanding of system performance.

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Using Managed Services for day-to-day infrastructure operations can

reduce costs by as much as 42%

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FileNet P8 Webinars & Videos

Videos and Webinars

Predictable Costs of OwnershipThrough Managed Services

IBM’s Sub-Capacity Licensing Updates - What You Need to Know

Your Free Guide to Mapping Out Your Businesses AI Journey

Our results speak
for themselves

Having measured customer satisfaction on a quarterly basis since 2003, our Managed Services have consistently achieved an average satisfaction rating of 9.5 out of a possible 10 points.

Our results speak
for themselves

Having measured customer satisfaction on a quarterly basis since 2003, our Managed Services have consistently achieved an average satisfaction rating of 9.5 out of a possible 10 points.

9.5

out of 10 Customer
Satifaction Rating

Fast & Easy

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Extra Mile

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

24/7

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Minimal Downtime

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Fast & Easy

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Extra Mile

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

24/7

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Minimal Downtime

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Have questions not in the FAQs? Reach out and one of our Solution Specialists can help answer them.

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Frequently Asked Questions

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