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CYA HOTBackup for EMC Documentum

For companies operating in multiple time zones and running customer-facing portals such as customer service applications, there is no good time to take Documentum offline for a system backup. CYA HOTBackup™ enables companies to mitigate and even eliminate planned Documentum downtime by performing hot, consistent backups of the entire Documentum application that are automatically stored within EMC Avamar, EMC NetWorker, Symantec NetBackup or IBM Tivoli Storage Manager.

CYA HOTBackup also prevents data loss and corruption issues that are commonly caused by other hot backup solutions. Most other hot backup solutions perform content and metadata backups at different times, resulting in backups where the content (i.e. a loan application) will not be linked to its most recent metadata (i.e. digital signatures). CYA HOTBackup eliminates this issue by backing up all Documentum components in a consistent manner. These components include:

  • The full-text index;
  • Database; and
  • Storage area

CYA HOTBackup is designed to integrate seamlessly with CYA’s flagship product, CYA SmartRecovery™. CYA SmartRecovery mitigates unplanned Documentum downtime by enabling hot, granular recovery of Documentum objects in response to operational incidents such as viruses, power surges, and user/programmatic errors.