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Maximum value from your ECM investment at the lowest total cost of ownership

Rapid Deployment Service for CYA Software

enChoice's Rapid Deployment Service (RDS) facilitates the implementation of CYA products. It also educates and trains your staff members on how to manage your CYA solutions to ensure ongoing, self-sufficient operation. The RDS implementation process consists of the following four steps:

Analysis:
Prior to arriving onsite, your enChoice technical contact will gather and review information about your ECM applications and architecture, and then provide your IT resource with a list of pre-installation tasks that should be completed prior to onsite deployment.

Installation:
Installation: Your enChoice technical contact will arrive onsite to install your CYA software, verify that all components reside in the correct locations and function properly, and then configure the software based on your needs. The entire process will be documented for your team.

Testing:
Testing: Standard capture and recovery scenarios will be executed to ensure your CYA software is performing to your specifications.

Knowledge Transfer:
Training encompassing installation, configuration, administration, and best practices is provided to your team.

The RDS program can be customized as needed to include the configuration of multiple repositories, validation scripts, and specific testing scenarios.

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for Documentum

An application-aware CYA backup and recovery software solution from enChoice enables you to achieve the ultimate protection for your Documentum repository assets.

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for IBM FileNet P8

Application-aware hot backup and granular recovery software for IBM FileNet Content Manager (P8).

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CYA Software: Rapid Deployment Service with FDA Validation

The 21 CFR Part 11 regulation mandates validation of computer systems used in FDA-regulated Good Practice (GxP) activities and regulatory filings. Because CYA solutions are protecting and recovering information residing in a FDA-regulated ECM application, Part 11 compliance and validation-readiness has been a key focus for enChoice. Since 1998, CYA solutions have been audited by leading pharmaceutical companies, and enChoice has created the documentation and test plans necessary for the qualification phase of the validation process. enChoice has leveraged its extensive experience to develop a five-day Rapid Deployment Service program including product validation. This program has enabled over sixty leading life sciences organizations including Boehringer Ingelheim, Biogen, and Centocor to deploy CYA solutions quickly and in compliance with FDA guidelines.

enChoice’s Rapid Deployment Service with FDA validation includes:

Analysis: Establishment of recovery time objectives and analysis of the ECM environment as it pertains to the CYA product implementation.

Installation: An engineer will install CYA products into a test environment, assess operational functionality, and move the products into a production environment once all is approved.

Validation: An Installation Qualification (IQ) document and Operation Qualification (OQ) document will be created to ensure compliance with government regulations. Test scripts will be provided to facilitate the testing process.

Training: All staff responsible for CYA products will be properly trained.

Post Installation Review: A configuration summary document is provided, and a smooth transition of the account to the CYA support team is facilitated.

Contact Us To Learn More >
for Documentum

An application-aware CYA backup and recovery software solution from enChoice enables you to achieve the ultimate protection for your Documentum repository assets.

Read More
for IBM FileNet P8

Application-aware hot backup and granular recovery software for IBM FileNet Content Manager (P8).

Read More

Remote System Administration for CYA SmartRecovery for FileNet P8

Remote System Administration (RSA) provides a cost-effective alternative for organizations with insufficient internal resources for managing and maintaining their ECM systems and software. enChoice’s RSA program enables companies to ensure that their CYA SmartRecovery software for IBM FileNet P8 is maintained by highly skilled and knowledgeable administrators without the costs associated with a full-time, onsite resource. Let our certified administrators assume the responsibility of managing the maintenance of your CYA SmartRecovery software so your IT staff is free to focus on other projects.

Sample CYA SmartRecovery RSA Tasks:

  • Design, testing and implementation of new ERM systems
  • Extraction of historical archives into an ingestible format
  • Conversion/transformation of old data

Contact us today to learn more.

Contact Us To Learn More >
for IBM FileNet P8

Application-aware hot backup and granular recovery software for IBM FileNet Content Manager (P8).

Read More