Content management is extremely important in the financial services industry, which is under continuous pressure to meet stringent regulatory mandates including Sarbanes-Oxley and SEC 17a-4, which specify the preservation and retention of records and their audit trails. Financial institutions implement ECM systems in order to facilitate compliance with these mandates, as well as shorten loan approval processes, streamline audit and underwriting processes, improve customer service, and automate credit processes – all with the ultimate goal of maximizing their bottom lines.
enChoice helps financial institutions such as banks and insurance companies meet these challenges with the following solutions:
- KwikWork 4Underwriting: A rapidly deployable, configurable solution that bridges the gap among IBM FileNet P8 and underwriting systems, expediting deployment of processes that span multiple departments. Leverages sophisticated business process management (BPM) capabilities to speed the issue and processing of new business applications, facilitate underwriting procedures, and enforce “first call” customer service resolution requests.
- KwikWork 4Claims: Bridges the gap among IBM FileNet P8 and adjudication systems, and expedites deployment of processes that span multiple departments. Leverages sophisticated BPM capabilities to speed the processing of claim forms, facilitate case management activities, and support automatic claims adjudication.
- CYA SmartRecovery: A hot, backup and hot, granular recovery solution for IBM FileNet P8 and EMC Documentum that facilitates compliance with initiatives requiring the capture, preservation and production of native electronic content and audit trails. Enables just one administrator to recover one, several, or thousands of objects back to their original states within the repository, without ECM system downtime.
Contact us today to learn more.