With all the details to consider when looking at moving your IBM FileNet or your Content Manager OnDemand (CMOD) environment to the cloud, can you go it alone or should you consider a Managed Services provider? Here are some questions to ask yourself:
Cloud Experience
How much cloud experience does your team have? Do you trust that your team has enough experience to properly secure and maintain a cloud infrastructure?
FileNet and CMOD Experience
How experienced are your system administrators? Does your team monitor your FileNet or CMOD environment daily? Is your team able to recognize issues before they happen? Do they have the access they need to properly troubleshoot and tune your environment?
enChoice is a specialized IBM FileNet and Content Manager OnDemand (CMOD) Managed Services provider. The enChoice team knows the ins and outs of the FileNet and CMOD system including how it can be tuned, monitored and updated. With our full stack of Cloud experience, we can monitor and maintain all aspects of your environment such as:
Our teams work daily to monitor, review and tune our hosted systems. We regularly monitor utilization and dig into the logs to tune the hosted solutions to make sure that your system keeps humming along.
Does your team have this level of understanding of the IBM FileNet or Content Manager OnDemand (CMOD) environment? Will your Administrators be able to continuously maintain and secure all of the aspects of your environment? Consider the following:
Upgrades
Even customers with skilled administrators have learned that when it comes to a major upgrade in their environment, they want to use a partner who performs these types of services regularly. The efficiency and security behind performing the upgrades with a Managed Services Provider far outweighs the risks of trying to do it yourself. enChoice Managed Services will keep you at supported levels for all your software needs.
Troubleshooting
Typically, clients must get together their DBA, IT Admin, Network Admin and FileNet/CMOD Admin and explain how the system is supposed to work so, they can help troubleshoot your issues. However, it is much easier to find a fast resolution to your issues when you have a single, dedicated team trained in the full stack system. With enChoice Managed Services, we have you covered.