Consider the following challenges for various FileNet P8 stakeholders.
Business Units: Main Concerns = Risk & Productivity
They must understand the retentions of their documents stored in FileNet P8. They need transparency and need to know the relevance of content lifecycle management. To minimize efforts and errors, they need a simple, efficient process for approvals, deletions, and holds for FileNet P8 documents with personal and other business sensitive content.
Legal & Data Protection Officers (DPO): Main Concern = Risk
They are tasked with reducing compliance exposure. They need to help the business in establishing waterproof processes to delete documents that must be deleted, and keep documents that must be kept. These processes must be auditable, in the event of an inquiry from a regulatory agency.
FileNet Team: Main Concerns = Complexity, Administrative Efforts, & Costs
They lack the necessary retention reporting and have difficulties in setting up retention processes that the business user themselves can handle in IBM Content Navigator.