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Contact Us - enChoice Managed Services

Focus your best resources on your strategic Digital Transformation initiatives.

How do you embark on a Digital Transformation initiative when your key internal resources are focused on maintaining your current systems? Managed Services is a key component of your Digital Strategy. enChoice’s Managed Services team of experts will support your current infrastructure while you transform your offerings and improve your customer experience.

Managed Services provides a Single Point of Contact (SPOC) for all issues, with service delivery by experienced, certified, and highly skilled systems engineers.

enChoice is here to help. For over 25 years enChoice’s dedicated U.S. based staff of systems engineers have supported, remotely administered, and monitored the industry leading Enterprise Content Management (ECM) and Enterprise Report Management (ERM) systems to a customer base with over 800 sites worldwide. Our unparalleled experience enables us to rapidly identify and resolve issues before they become problems that impact your business.

Our results speak for themselves - having measured customer satisfaction on a quarterly basis since 2003, our Managed Services have consistently achieved an average satisfaction rating of 9.5 out of a possible 10 points.

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Using MANAGED SERVICES for day-to-day infrastructure operations management can

reduce costs by as much as 42%*

" *Randy Perry & David Tapper, IDC. “The Business Value of Managed Services ”

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What Our Clients Say

Fast & Easy

“ Whenever I have a problem everyone I deal with understands what I’m saying and always knows what to do to resolve the issues as quickly as possible. ”

Client Focused

“ It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company. ”

Quality Matters

“ The level of expertise, professionalism, and communication that enChoice brings to the table is exactly what we need. ”

The Extra Mile

“ Your technician is so good that he fixed the problem before I even knew we had one! That is talent! ”

24/7

“ The service is always superb, I can call anytime with different questions and can always be helped. ”

Minimal Downtime

“ Very good service as always. Issue was resolved with minimal downtime for our imaging department. Technician was very knowledgeable and very efficient. ”