enChoice Managed Services for IBM FileNet Capture
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Maximize uptime and optimize performance while freeing up your IT staff

Managed Services for IBM FileNet Capture

Your IBM® FileNet® Capture software may be a critical component of your ECM System and business. Does your IT staff possess the skills, experience and band width to provide the level of support it demands?

enChoice Managed Services for FileNet Capture maximizes uptime and optimizes performance while freeing up your IT staff to focus on other priorities. Our highly skilled and certified team provides comprehensive proactive support and administration for your FileNet Capture components at a fraction of your current costs. In fact, according to a research study performed by IDC, companies using managed services for management of day-to-day infrastructure operations reduce costs by as much as 42%.

Features and benefits:

  • Reduces costs – FileNet Capture experts manage your system for a fraction of what it costs for experienced full- time staff
  • Improves productivity – Support and administration is completely managed by enChoice so your IT team is free to focus on other priorities
  • Maximizes uptime – Routine manual monitoring minimizes downtime and enables issues to be identified and resolved before they impact users
  • Expedites issue resolution – A single point of contact is provided for all system components to ensure issues are resolved as quickly and efficiently as possible
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Using MANAGED SERVICES for day-to-day infrastructure operations management can

reduce costs by as much as 42%*

" *Randy Perry & David Tapper, IDC. “The Business Value of Managed Services ”

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What Our Clients Say

Fast & Easy

“ Whenever I have a problem everyone I deal with understands what I’m saying and always knows what to do to resolve the issues as quickly as possible. ”

Client Focused

“ It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company. ”

Quality Matters

“ The level of expertise, professionalism, and communication that enChoice brings to the table is exactly what we need. ”

The Extra Mile

“ Your technician is so good that he fixed the problem before I even knew we had one! That is talent! ”

24/7

“ The service is always superb, I can call anytime with different questions and can always be helped. ”

Minimal Downtime

“ Very good service as always. Issue was resolved with minimal downtime for our imaging department. Technician was very knowledgeable and very efficient. ”