enChoice Managed Services for IBM FileNet Capture
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Maximize uptime and optimize performance while freeing up your IT staff

Managed Services for IBM FileNet Capture

Your IBM® FileNet® Capture software may be a critical component of your ECM System and business. Does your IT staff possess the skills, experience and band width to provide the level of support it demands?

enChoice Managed Services for FileNet Capture maximizes uptime and optimizes performance while freeing up your IT staff to focus on other priorities. Our highly skilled and certified team provides comprehensive proactive support and administration for your FileNet Capture components at a fraction of your current costs. In fact, according to a research study performed by IDC, companies using managed services for management of day-to-day infrastructure operations reduce costs by as much as 42%.

Features and benefits:

  • Reduces costs – FileNet Capture experts manage your system for a fraction of what it costs for experienced full- time staff
  • Improves productivity – Support and administration is completely managed by enChoice so your IT team is free to focus on other priorities
  • Maximizes uptime – Routine manual monitoring minimizes downtime and enables issues to be identified and resolved before they impact users
  • Expedites issue resolution – A single point of contact is provided for all system components to ensure issues are resolved as quickly and efficiently as possible

Using MANAGED SERVICES for day-to-day infrastructure operations management can

reduce costs by as much as 42%*

" *Randy Perry & David Tapper, IDC. “The Business Value of Managed Services ”

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