Keeping electricity services flowing with smart content management.
Content underpins every aspect of operations at PowerSouth, from invoicing to asset management and customer service. With its legacy document management system at end of life, the energy cooperative needed to act fast to find a replacement - or it risked leaving employees, partners and customers in the dark.
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Download this guide to learn how to optimize your IBM Content Manager OnDemand (CMOD) system architecture, make users more productive, solve trigger problems and more.
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By Mike Fernandes, VP, Products, enChoice
Companies invest significant resources into Documentum to streamline critical processes, optimize operations and facilitate compliance with corporate and industry regulations. These applications are intricately linked to massive, ever-growing amounts of business-critical information.
Protecting this information is vital, however, effective backup and recovery can be challenging due to stringent service levels and the complex relationships between content and metadata. Read this white paper to learn why traditional enterprise solutions alone are not sufficient to protect information, why "hot" Documentum backups can cause data loss and corruption, and how you can eliminate planned downtime and reduce data loss from hours to minutes.
By Mike Fernandes, VP Products, enChoice
Keeping enterprise-scale repositories online with minimal downtime to handle backups, data repair and recovery saves more than dollars. Read this blog post to understand the truly critical impact of backup and recovery in today’s connected world, particularly in highly regulated industries such as life sciences and energy.
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The IBM FileNet ECM platform enables organizations to build robust business applications that manage complex business processes, enable compliance, and provide business efficiencies. Ensuring these applications are accessible 24x7 and that the information stored within the platform’s content engine is fully protected from all forms of data loss and corruption is critical to ensuring business continuity. However, effective backup and recovery can be challenging due to stringent service levels and the complex relationships between content and metadata. This white paper discusses these challenges and how they can be addressed with application-aware business continuity solutions.
By Chris Worton, EVP International Sales, enChoice
Sometimes with technology, we find ourselves becoming complacent, believing that it will automatically rescue us from unplanned occurrences. Are you sure you have the right ECM backup and recovery plans and technologies in place? In this article posted on the EMC Spark content management blog, enChoice shares the key questions you need to ask yourself to avoid a “false sense of recovery.”
by Mike Fernandes, VP Products, enChoice
We’ve all had that sinking feeling in our stomachs when we realize that something we did, or didn’t do, is going to cause an issue. But those “oops” moments can usually be resolved with a simple apology or extra effort to resolve the problem. This isn’t always true when it comes to managing information. This article on the EMC Spark content management blog discusses the ramifications of – and more importantly how to avoid – critical “oops” moments.
By Eugene Stakhov, CRM, CDIA+, Sr. Application Engineer, enChoice
This article published in Information Management magazine draws on the basic concepts of biological classification studied in high school to describe how to develop a scalable taxonomy that can migrate to any content repository – from share drives to enterprise content management systems.
By Symantec and enChoice
This white paper explores the unique challenges of protecting information within ECM systems. It explores why it's imperative to have not only a solution for safeguarding against full system failures and disasters, but also to have a solution that enables object-level recovery with no system downtime in order to ensure rapid response to business demands, and regulatory and litigation-related requests.
By Mark C. Ferelli
Storage journalist and business writer Mark Ferelli evaluates why it is critical to guard against partial information loss incidents, which account for more than 80 percent of data loss in enterprise content management (ECM) systems. Using case studies drawn from real-world examples, Ferelli details true, devastating outcomes of partial information loss incidents which include compliance risk, manufacturing shutdowns, hefty recovery costs, thousands of hours in lost productivity, and negative brand exposure.