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Customer Support

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At enChoice, our success is rooted in teamwork, equity, and a dedication to enhancing our customers' experiences.

enChoice is able to deliver world-class products, services, and support thanks to a diverse, dedicated and talented team of professionals. We’re looking for people like you who share our commitment to excellence and quality.

Be a part of a global team

enChoice supports professional development through a wealth of learning opportunities at every stage, from initial onboarding to advanced leadership training.

We partner with the biggest and brightest companies in the industry including IBM, AWS, Microsoft, Google, and Tungsten Automation.

enChoice offers a competitive benefits package and an atmosphere that challenges your mind, rewards your accomplishments, and encourages professional growth and creativity.

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Our committment to diversity & equity

At enChoice, our inclusive, diverse workplace empowers innovation and leadership in partnership, culture, and customer success.

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IBM FileNet Support Resource

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IBM FileNet Support Resource Role Profile


This is a full-time remote role for an Experienced IBM FileNet Support Resource. The role involves providing technical and customer support for IBM FileNet, troubleshooting issues, and communicating effectively with clients to resolve issues promptly.


Qualifications:

  • Analytical Skills and Troubleshooting abilities
  • Experience in Technical Support and Customer Support
  • Strong Communication skills
  • Attention to detail and problem-solving capabilities
  • Knowledge of IBM FileNet system
  • Ability to work independently and remotely
  • Bachelor's degree in Computer Science or related field

Company Description

enChoice, founded in 1993, is a leading provider of intelligent content management and business automation solutions. With decades of experience, enChoice empowers organizations to unlock the full potential of their content through solutions that leverage AI, Intelligent Capture, Content Services, and Process Automation to optimize business outcomes.


Join us at enChoice and become part of a dynamic team that is transforming the way organizations manage and leverage their digital assets. Apply now to embark on an exciting career in digital transformation sales!


To apply for this position or to be considered for future openings, please forward your cover letter and resume to: hr@enchoice.com


Employment is dependent upon passing a criminal background check.


It is the policy of enChoice to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or veteran status.

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