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Solutions

IBM
Datacap

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AI Driven Solutions for IBM Datacap

Take control of your document workflows with IBM Datacap, part of IBM CloudPak for Business Automation. Streamline the entire process of capturing, classifying, and extracting data from a wide array of documents. Reduce manual work, speed up access to critical information, and empower your teams to focus on what matters most (making better decisions for your customers and increase business operations efficiency).

What is IBM Datacap?

IBM Datacap is a robust capture platform that helps organizations automate capture, classification and extraction of business content to streamline document-driven processes.

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Achieve Generative AI (GenAI) for IBM Datacap with enChoice Accelerators

IBM Datacap, when enhanced by enChoice’s AI accelerators, unlocks advanced automation and GenAI capabilities for a wide range of content. GenAI uses natural language models to empower IBM Datacap to move beyond traditional rule-based document processing, enabling it to intelligently handle complex and unstructured content, with greater accuracy and efficiency.

The solution is designed to handle complex business rules and workflows, streamlining indexing and routing so information reaches the right systems or users. Organizations can deploy IBM Datacap on-premises, in the cloud, or as a fully managed SaaS offering known as Knowledge Capture.

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What are the key advantages of using GenAI with IBM Datacap?

We accelerate Datacap by infusing the latest in Cloud and AI-driven capture services.

Talk to our IBM Datacap GenAI experts

Enhanced Understanding of Content

GenAI models can interpret and synthesize meaning from complex, unstructured documents beyond what traditional OCR or rule-based extraction can do. GenAI infused in Datacap can process natural language, ambiguous document layouts, and contextual nuances found in contracts, emails, and customer correspondence. This improves the ability to generate structured insights from messy or poorly formatted input.

Document Question & Answering (Time-to-Value)

Instead of relying on static rules or keyword searches to extract business-critical information from documents, GenAI can interpret natural language to deliver precise, context-aware answers that directly support downstream business processes. This approach significantly shortens development time needed to deploy a production-ready extractor and boosts the overall accuracy and efficiency of automation.

Continuous Learning and Adaptability

Unlike static capture systems, GenAI can adapt and improve over time. This means organizations can handle new formats, languages, and edge cases quickly, keeping the capture process resilient as content evolves.

X9.37 Cash Letter

The X9.37 Cash Letter solution from enChoice is designed for producing image cash letters in the industry standard X9.37 format. Existing TotalAgility solutions such as Lockbox implementations can be extended to produce the X9 files for delivery of deposit files to financial institutions.

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Lockbox

Companies receiving physical payments with the need to internally process and deliver deposit files to North American Banks can do so with the lockbox solution from enChoice. This satisfies internal lockbox requirements without the need for third party Lockbox services.

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AI Enhanced OCR for Tungsten Capture

Enhance OCR capabilities of existing Tungsten Capture (formerly Kofax Capture) installations requiring advanced intelligent capture functionality. The cloud-based models deployed through this asset are reusable after the capture solution has transitioned to TotalAgility.

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CheckAgility by enChoice

Extraction of machine print and handwritten data from personal and commercial checks without the need to train Customer samples.

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enChoice’s Accelerators for IBM Datacap

Our Classification Accelerator for IBM Datacap allows for supervised machine learning to enable auto-document separation and classification.

Classification Accelerator

Our Classification Accelerator for IBM Datacap allows for supervised machine learning to enable auto-document separation and classification.

  • Auto Separate: Uses supervised machine learning to automatically identify and separate document types in a bundled file
  • Auto Classify: Automatically recognize and classify document types
  • No-code Process: Build classification models through an intuitive user interface

Cloud Connector Accelerator

Seamlessly integrate with your preferred AI model to achieve exceptional OCR accuracy, even on highly complex documents, including low-quality images and handwritten text.

Effortlessly align IBM Datacap with your enterprise cloud AI strategy by leveraging best of breed tools for your solution.

  • Leverage modern OCR (AWS, Google, or Azure ) for precise data extraction, even from complex documents
  • Use natural language (IBM watsonx.ai, AWS, Google, OpenAI, or Azure ) queries to accurately extract relevant information from unstructured content

Drastically reduce manual labor, lower your operational costs, while improving customer experience by leveraging AI services.

Auto Separate

Uses supervised machine learning to automatically identify and separate document types in a bundled file.

Auto Classify

Automatically recognize and classify document types.

No-Code Process

Build classification models through an intuitive user interface.

By leveraging AI with supervised machine learning to automate the identification of content, means you can drastically reduce manual labor, lower your operational costs, while improving customer experience.

Fast & Easy

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Extra Mile

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

24/7

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Minimal Downtime

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

enChoice Accelerators for IBM Datacap

AI Classification

Simplify Document Handling with AI-Driven Classification

Many business processes still rely on paper and digital documents to keep daily operations running. Traditionally, this means employees must manually review, sort, and prepare documents whether it’s mailroom staff scanning paper files or teams splitting email attachments into separate files before submission. Without automation, this repetitive work slows operations and strains resources. The enChoice AI Classification Accelerator for IBM Datacap removes these manual steps by using supervised machine learning to automatically detect, separate, and classify documents. Your teams can easily curate classification models (with no coding required) to handle any document type.

AI Classification Key Benefits

  • Boosts Mailroom Productivity: Eliminates tedious tasks like adding separator sheets to scanned batches.
  • Balances Staffing Needs: Reduces the need to hire temporary staff during peak periods by automating repetitive work.
  • Automates Multiple Channels: Classifies and separates documents from email attachments, scanned images, file shares, or repositories.
  • Easy to Train and Manage: Empower users to train models through an intuitive, no-code interface.

enChoice Accelerators for IBM Datacap

AI Cloud Connector

Let’s talk about AI Cloud Connector

Seamlessly extend the power of IBM Datacap by integrating best-in-class AI cloud services to support all your enterprise capture requirements. The AI Cloud Connector empowers organizations to connect IBM watsonx.ai, Azure AI Services (Document Intelligence Studio, Computer Vision, AI Foundry), AWS Textract & Bedrock Services, Google Document AI, and OpenAI. This enables you to align with your enterprise cloud strategy and unify industry-leading AI capabilities within a single, robust content automation platform.

AI Cloud Connector Key Benefits

  • Improved Time-to-Value: Accelerate time-to-value by modernizing document extraction with industry-specific models, automated key-value pair detection, intuitive modeling interfaces, and natural language queries.
  • These modern approaches will enable you to extract information from unstructured content with precision and speed.
  • AI-Enhanced OCR Capabilities: Transform a broad range of document formats and print styles including machine print, handprint, and cursive with high accuracy for downstream automation.
  • Multi-Cloud AI Service Integration: Leverage the best-fit modeling approach for each use case to achieve high extraction accuracy and minimize false positives.
  • With access to multiple AI cloud services, your opportunities for intelligent document automation are virtually limitless.

What is IBM Datacap SaaS?

IBM Datacap is a robust document capture platform but when you combine it with AI services and deliver it in a fully hosted, fully managed SaaS model, it transforms into a true game-changer.

enChoice has been managing IBM Datacap environments for over 30 years—we know the platform inside and out. Our fully managed SaaS solution is designed to get you out of the engine room so you can stop worrying about infrastructure, upgrades, and day-to-day maintenance.

We handle the hosting, monitoring, patching, and performance optimization—backed by Datacap experts who ensure your system is always secure, available, and running at peak efficiency. With enChoice, you reduce risk, lower operational costs, and gain a strategic partner focused on helping you maximize the value of your Datacap investment.

Let us take care of the back end, so you can focus on driving your business forward.

Why IBM Datacap SaaS?

We Don’t Just Support It — We Live It.

At enChoice, Datacap isn’t just another platform we manage, it’s in our DNA. Our expert team knows how to configure, fine-tune, and optimize Datacap to run like a well-oiled machine.

Leave the Heavy Lifting to Us

Stop wasting time on server maintenance, patching, and problem-solving. We handle the infrastructure, updates, monitoring, and security—so you can focus on what matters: growing your business.

Performance That Sings

When you host with enChoice, you get more than uptime. You get optimized performance, rock-solid reliability, and enterprise-grade security — so your Datacap solution delivers exactly when you need it most.

Decades of Proven Success

With 30+ years leading the way in enterprise content management and managed hosting, we know how to deliver results. From implementation to ongoing support, we bring deep experience and unwavering commitment to your success.

Portals

Self-Service Citizen Portal - Streamline service requests and empower citizens with 24/7 real-time process visibility.

Agency Portal - Provide your staff with complete transparency and a unified interface for approvel tasks.

Case Management

Automation is the key to improving citizen request management which involve multiple people, documents, processes, policies and requirements. Our case management solution automates the entire process.

Integration

Our Citizen Services for Government Solution is designed to seamlessly connect with your agency’s technology platforms as well as accross other external agencies and providers.

Digital Content

Reduce or eliminate paper-based, manual processing by encourgaing citizens to submit requests online as digital content that is stored, shared and managed in a secure centalized repository.

We’ll help you connect Datacap with the latest in Cloud AI

Datacap SaaS:Fully Managed, Fully Hosted

Our industry-leading solutions and expert team guide you through simple to complex use cases, ensuring optimal results.

Contact us about Datacap SaaS

Always Up-to-Date

  • Automatic updates and patching handled by experts
  • Stay current with the latest features and security fixes
  • Reduced risk of downtime or compatibility issues

No Infrastructure to Manage

  • No servers to maintain, no software to install
  • Eliminates capital expenses and reduces IT overhead
  • Frees your team from managing complex environments

Enterprise-Grade Security

  • Hosted in secure, compliant cloud environments
  • Data encryption in transit and at rest
  • Access controls, audit logs, and monitoring built in

Environment and Application Health Checks

  • Subscription-based pricing with no surprises
  • Reduces total cost of ownership (TCO)
  • Avoids hidden costs of upgrades, downtime, or support gaps

Predictable Costs

  • Managed by Datacap specialists who understand every nuance of the platform
  • Proactive monitoring, performance tuning, and 24x7 support
  • Faster issue resolution and fewer disruptions

Intelligent Capture Infused with AI Services

Learn how we extend your existing Intelligent Capture investment by infusing it with your organization's cloud strategy.

Content Capture Planning and Strategy

Engage with our intelligent capture focused consultants to assist with your organization's strategic automation initiatives.

Solution Delivery

Collaborate with our team to bring your content automation vision to life, ensuring timely and cost-effective delivery.

Environment and Application Health Checks

Inquire how we can assist in reviewing and optimizing your platform and application for enhanced stability and accuracy.

Upgrade Services

Upgrading your Intelligent Capture platform can be intricate. Allow us to manage these technical tasks while you focus on your company's strategic goals.

Training Services

Mastering your Intelligent Capture platform can be challenging. Discover insights from our subject matter experts and learn how our training can future-proof your team.

Fast & Easy

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Extra Mile

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

24/7

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Minimal Downtime

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

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Solutions to help you do more with IBM Datacap

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Upgrades, Support & Training

Platform and Application Assessments / Health Checks

Planning , Strategy & Delivery

Cloud Hosting & Managed Services

AI-Infused Datacap Accelerators

Accelerate Datacap with enChoice

Take advantage of our deep domain expertise in IBM Datacap. With over 3 decades behind our belt as an IBM Business Partner, we’ll ensure you are leveraging the latest in Cloud AI technologies to make the most of your investment.

Reach out to our IBM Datacap Experts
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Our results speak
for themselves

Having measured customer satisfaction on a quarterly basis since 2003, our Managed Services have consistently achieved an average satisfaction rating of 9.5 out of a possible 10 points.

Our results speak
for themselves

Having measured customer satisfaction on a quarterly basis since 2003, our Managed Services have consistently achieved an average satisfaction rating of 9.5 out of a possible 10 points.

9.5

out of 10 Customer
Satifaction Rating

Fast & Easy

“Whenever I have a problem everyone I deal with understands what I’m saying and always knows what to do to resolve the issues as quickly as possible.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“The level of expertise, professionalism, and communication that enChoice brings to the table is exactly what we need.”

Extra Mile

“Your technician is so good that he fixed the problem before I even knew we had one! That is talent!”

24/7

“The service is always superb, I can call anytime with different questions and can always be helped.”

Minimal Downtime

“Very good service as always. Issue was resolved with minimal downtime for our imaging department. Technician was very knowledgeable and very efficient.”

Fast & Easy

“Whenever I have a problem everyone I deal with understands what I’m saying and always knows what to do to resolve the issues as quickly as possible.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“The level of expertise, professionalism, and communication that enChoice brings to the table is exactly what we need.”

Extra Mile

“Your technician is so good that he fixed the problem before I even knew we had one! That is talent!”

24/7

“The service is always superb, I can call anytime with different questions and can always be helped.”

Minimal Downtime

“Very good service as always. Issue was resolved with minimal downtime for our imaging department. Technician was very knowledgeable and very efficient.”

Case Study

Just 3 months to build a game-changing solution.

enChoice’s intelligent process automation solutions seamlessly connects your content across systems and workflows to improve efficiency and empower your employees to do more meaningful work.

Let’s Talk About Your Next Success Story
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Intelligent Capture
Webinars & Videos

Videos and Webinars

Predictable Costs of OwnershipThrough Managed Services

IBM’s Sub-Capacity Licensing Updates - What You Need to Know

Your Free Guide to Mapping Out Your Businesses AI Journey

Have questions not in the FAQs? Reach out and one of our Solution Specialists can help answer them.

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enChoice Intelligent Capture?