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IBM Content Manager OnDemand (CMOD)

Harness AI's full potential to improve operations, enhance decision making and gain a competitive edge.

In today's fast paced business environment, the ability to quickly adapt to changes is crucial. IBM Content Manager OnDemand empowers you to leverage the full potential of your data archives for strategic growth and innovation.

What is IBM Content Manager OnDemand (CMOD)?

IBM Content Manager OnDemand automatically captures and stores documents and offers powerful archive, search and retrieval options. It handles large amounts of structured and unstructured data, such as invoices, statements, and reports, making it key to managing business-critical content.

Whether you’re targeting a new deployment, migrating from an old legacy solution, or if you already have IBM Content Manager OnDemand deployed, we can help you integrate with AI technologies to enable advanced data analytics, machine learning and natural language processing capabilities.

CMOD: Cross-Industry Use Cases

IBM CMOD lets you to design and implement solutions that align with operational goals and compliancy requirements.

Finance

In the financial services sector, Content Manager OnDemand is used to manage vast amounts of transactional documents such as statements, invoices, and account records. IBM CMOD enables organizations to effectively capture, store, and retrieve documents to comply with regulatory requirements, facilitate audits and improve customer services through quick access to financial information.

Insurance

IBM Content Manager OnDemand facilitates fast claims processing, underwriting, and policy administration by providing instant access to relevant documents. It also helps insurers comply with regulatory requirements and reduce the risk of litigation through proper document retention and management.

Healthcare

Healthcare organizations leverage Content Manager OnDemand to manage patient records, medical images, insurance claims and other healthcare related documents .Insurance companies utilize Content Manager OnDemand to manage policy documents, claims reports, correspondence, and other documents critical to their operations.

Retail and Manufacturing

IBM Content Manager OnDemand helps streamline utility operations providing quick access to critical documents for customer service inquiries, regulatory compliance, and asset management.

Utilities

In retail and manufacturing industries, Content Manager OnDemand is used to manage documents related to product specifications, supply chain management, invoices, purchase orders, and customer communications. Utilities and energy companies utilize Content Manager OnDemand to manage such as meter reading, service agreements, regulatory filings, and maintenance records.

Finance

In the financial services sector, Content Manager OnDemand is used to manage vast amounts of transactional documents such as statements, invoices, and account records. IBM CMOD enables organizations to effectively capture, store, and retrieve documents to comply with regulatory requirements, facilitate audits and improve customer services through quick access to financial information.

Insurance

IBM Content Manager OnDemand facilitates fast claims processing, underwriting, and policy administration by providing instant access to relevant documents. It also helps insurers comply with regulatory requirements and reduce the risk of litigation through proper document retention and management.

Healthcare

Healthcare organizations leverage Content Manager OnDemand to manage patient records, medical images, insurance claims and other healthcare related documents Insurance companies utilize Content Manager OnDemand to manage policy documents, claims reports, correspondence, and other documents critical to their operations.

Retail and Manufacturing

In retail and manufacturing industries, Content Manager OnDemand is used to manage documents related to product specifications, supply chain management, invoices, purchase orders, and customer communications. Utilities and energy companies utilize Content Manager OnDemand to manage such as meter reading, service agreements, regulatory filings, and maintenance records.

Utilities

IBM Content Manager OnDemand helps streamline utility operations providing quick access to critical documents for customer service inquiries, regulatory compliance, and asset management.

Fast & Easy

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Extra Mile

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

24/7

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Minimal Downtime

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

IBM Content Manager OnDemand (CMOD)

Boost efficiency. Increase profitability.

IBM Content Manager OnDemand provides the flexibility and scalability needed to respond to the evolving market demands and regulatory requirements.

Access to real time data and advanced analytics enables business to make more informed data driven decisions, optimized business processes, and improved customer satisfaction.

Learn More

Trusted by the biggest and brightest.

Our industry-leading solutions make information smarter and more accessible to the most successful companies in the world.

Schedule a demo

AI is no longer a futuristic concept, it's a reality that's already transforming businesses.

80%

Over 80% of companies are already utilizing AI to automate repetitive tasks, analyze data, and identify trends.

Is Your Legacy Enterprise Archive Platform AI-Ready?

By migrating to a modern enterprise archive platform like IBM Content Manager OnDemand, you can unlock the hidden potential within your data archives.

Let’s Talk

Problem: Accessing Data

Legacy systems hinder data access and analysis due to outdated retrieval capabilities and siloed data, limiting strategic decision-making and competitive advantage.

Problem: Outdated Infrastructure

Outdated legacy systems are costly, hard to maintain, and pose risks due to limited scalability and performance. Supporting these systems requires scarce, expensive expertise, diverting resources from innovation and growth.

Problem: Vendor Locking

Legacy systems lock you into a single vendor, limiting flexibility and making integration with new technologies difficult. This dependency drives up costs, reduces negotiating power, and hampers competitiveness in a fast-paced market.

Problem: Inflexibility

Legacy systems are inflexible and struggle to meet modern business needs, often requiring costly and time-consuming customizations. Their rigidity hinders your ability to quickly respond to customer demands, market trends, and regulatory changes, impacting competitiveness.

Problem: Data Volume

Legacy systems struggle with high data volumes, causing performance bottlenecks and slow processing. They also may not support diverse data types, complicating integration for AI analysis.

Problem: Data Velocity

Legacy systems often can't process data in real time, leading to outdated information and less accurate AI-driven decisions.

Problem: Data Silos

Data silos in legacy systems limit AI analysis by keeping information isolated. Upgrading to a modern platform unlocks AI's potential, enhancing operations, decision-making, and competitiveness.

Mission Critical Support

You can rest easy with 24/7/365 Mission Critical Support and 1-hour response time to sustain high availability of your business-critical Content Services applications.

Learn More

Real Time Monitoring & Reporting

Real-time application monitoring 24x7x365 with Active Insight into your application health.

Learn More

Application Administration

Let our application administration experts augment your staff, so your internal resources can focus on new applications and solutions.

Learn More

Upgrade Protection

Avoid unplanned and unbudgeted vendor upgrades and enjoy a predictable cost of ownership.

Learn More

Information Governance

Our IBM FileNet solutions minimize operational impact, offer intuitive interfaces, and include a comprehensive maturity assessment base don ARMA International’s best practices.

Learn More

Technical Account Management

enChoice Technical Account Managers develop a deep understanding of your environments and applications.

Learn More

Fast & Easy

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Extra Mile

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

24/7

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Minimal Downtime

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Migrating from a legacy system to IBM Content Manager OnDemand

We solve your legacy enterprise problem by making your migration simple. Migrating doesn't have to be daunting.

enChoice is a go-to partner for IBM CMOD migrations. Our team boasts over two hundred years of combined experience in IBM CMOD, enabling us to tackle challenges with confidence and efficiency. Bringing industry leading knowledge and best practices to the table, we offer a meticulous auditing process from start to finish ensuring seamless transition and providing clients with peace of mind.

Our Expert IBM CMOD Migration Process

Step 1Discovery

Data analysis and benchmarking are essential for understanding the current system, data types, business use cases, and security during the discovery phase.

Step 2Extraction

In this phase, we determine the best method to extract content, execute it, and provide actionable data insights during migration, with opportunities to enrich data when possible.

Step 3Loading

During this phase, we insert or load documents metadata and resources into the target Content Manager OnDemand system and ensure that fidelity and accessibility are attained.

Step 4Auditing

Throughout the entire process the documents must be tracked to ensure that all information is accounted for and that reports are available for auditing purposes within IBM Content Manager OnDemand.

Step 1Discovery

Data analysis and benchmarking are essential for understanding the current system, data types, business use cases, and security during the discovery phase.

Step 2Extraction

In this phase, we determine the best method to extract content, execute it, and provide actionable data insights during migration, with opportunities to enrich data when possible.

Step 3Loading

During this phase, we insert or load documents metadata and resources into the target Content Manager OnDemand system and ensure that fidelity and accessibility are attained.

Step 4Auditing

Throughout the entire process the documents must be tracked to ensure that all information is accounted for and that reports are available for auditing purposes within IBM Content Manager OnDemand.

Global IBM Content Manager OnDemand (CMOD) Education

OnDemand University offered by CMODSkills, an IBM-authorized Content Manager OnDemand (CMOD) education provider, offers training courses for new and experienced CMOD users who want to learn how to get the most from their CMOD systems.

Learn More

IBM Content Manager OnDemand  Webinars & Videos

Videos and Webinars

Predictable Costs of OwnershipThrough Managed Services

IBM’s Sub-Capacity Licensing Updates - What You Need to Know

Your Free Guide to Mapping Out Your Businesses AI Journey

enChoice Expert Professional  Services for IBM FileNet & CMOD

Content & Data Migration

Whether you are moving your content to the cloud, or upgrading to a more modern platform, enChoice offers end-to-end solutions to make your FileNet or CMOD migration easy!

Platform Implementation & Upgrade

By leveraging best practices and deep industry expertise, we ensure expert installation, configuration, and upgrade of your IBM FileNet or CMOD system.

Content Platform Performance Assessment

Optimize resources, enhance user experience, and ensure your IBM FileNet or CMOD system scales for future demands. Our assessment identifies improvements to boost responsiveness and align with your evolving business needs.

Information Governance & Records Management

Information Governance playing a critical role when implementing AI technologies - ensuring the quality, compliance, security, transparency and ethical use of data. Learn how an Information Governance Maturity Assessment can benefit your organization.

Mission Critical Support

You can rest easy with 24/7/365 Mission Critical Support and 1-hour response time to sustain high availability of your business-critical Content Services applications.

Learn More

Real Time Monitoring & Reporting

Real-time application monitoring 24x7x365 with Active Insight into your application health.

Learn More

Application Administration

Let our application administration experts augment your staff, so your internal resources can focus on new applications and solutions.

Learn More

Upgrade Protection

Avoid unplanned and unbudgeted vendor upgrades and enjoy a predictable cost of ownership.

Learn More

Information Governance

Our IBM FileNet solutions minimize operational impact, offer intuitive interfaces, and include a comprehensive maturity assessment base don ARMA International’s best practices.

Learn More

Technical Account Management

enChoice Technical Account Managers develop a deep understanding of your environments and applications.

Learn More

Fast & Easy

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Extra Mile

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

24/7

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Minimal Downtime

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Explore Our Managed Services

Our industry-leading solutions make information smarter and more accessible to the most successful companies in the world.

Mission Critical Support

You can rest easy with 24/7/365 Mission Critical Support and 1-hour response time to sustain high availability of your business-critical Content Services applications.

Learn More

Mission Critical Support

We ensure your system’s availability, performance, regulatory compliance, and mitigate the risks of resource loss. Our Mission Critical Support provides a single point of contact, primary and secondary support engineers, and a dedicated certified staff. We also provide:

  • Patch Management
  • Process Management Repository (PMR) Review
  • Response & Resolution time tracking
  • Optional Custom Application Support

Real-Time Monitoring & Reporting

Real-time application monitoring 24x7x365 with Active Insight into your application health.

Learn More

Real-Time Monitoring & Reporting

Leave the constant monitoring of your system and resources to us, so you can focus on other important business objectives. Improve performance and reduce system interruptions with automated error alerts, health status notifications, and proactive issue resolution. We also offer SLA compliance monitoring and reporting in addition to optional services such as:

  • User Analytics and Monitoring of Remote Users
  • Advanced Security Monitoring for Hosted Environments

Application Administration

Let our application administration experts augment your staff, so your internal resources can focus on new applications and solutions.

Learn More

Application Administration

Our Application Administration services provide agile responses to your ever-evolving business needs. We ensure your system's availability, performance, and regulatory compliance, so you can focus on what matters most.

Enjoy peace of mind with our proactive and on-demand administration, expertly managing configuration and definition changes to keep your operations running smoothly and efficiently. Let us handle the complexities, ensuring your systems are always optimized and compliant, empowering your business to thrive.

Upgrade Protection

Avoid unplanned and unbudgeted vendor upgrades and enjoy a predictable cost of ownership.

Learn More

Upgrade Protection

Ensure your systems are always in compliance and up-to-date with enChoice Upgrade Protection. Our methodology minimizes operational impact while keeping your systems aligned with vendor support policies and regulatory requirements.

Available for IBM FileNet, IBM Content Manager OnDemand (CMOD), IBM Datacap, and Tungsten Automation, Upgrade Protection ensures seamless patching and updates, so you can focus on driving your business forward.

Information Governance

Our IBM FileNet solutions minimize operational impact, offer intuitive interfaces, and include a comprehensive maturity assessment based on ARMA International’s best practices.

Learn More

Information Governance

Enhance your content management with our Content Lifecycle Management (CLM) solution for IBM FileNet. We provide secure, compliant approval processes for content deletion, event-based retention management, retention policy mapping, ongoing support, and configurable reports.

Want to refine your Information Governance strategy? Our Information Governance Maturity Assessment, based on ARMA International’s best practices, offers a clear snapshot of your organization's current IG status and helps fine-tune your future strategy.

Technical Account
Management

enChoice Technical Account Managers develop a deep understanding of your environments and applications.

Learn More

Technical Account Management

Our Technical Account Managers (TAMs) become trusted advisors, deeply understanding your environments and applications. They develop strong technical relationships with your team, serving as a single point of escalation for all technical questions and issues.

TAMs provide consistent, ongoing communication by attending weekly calls and key meetings, ensuring seamless issue resolution and proactive support.

Mission Critical Support

You can rest easy with 24/7/365 Mission Critical Support and 1-hour response time to sustain high availability of your business-critical Content Services applications.

Learn More

Real-Time Monitoring & Reporting

Real-time application monitoring 24x7x365 with Active Insight into your application health.

Learn More

Application Administration

Let our application administration experts augment your staff, so your internal resources can focus on new applications and solutions.

Learn More

Upgrade Protection

Avoid unplanned and unbudgeted vendor upgrades and enjoy a predictable cost of ownership.

Learn More

Information Governance

Our IBM FileNet solutions minimize operational impact, offer intuitive interfaces, and include a comprehensive maturity assessment base don ARMA International’s best practices.

Learn More

Technical Account Management

enChoice Technical Account Managers develop a deep understanding of your environments and applications.

Learn More

Fast & Easy

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Extra Mile

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

24/7

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Minimal Downtime

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

System HealthChecks

Are your Capture and Content Management systems running at optimal performance? Answer a few questions and get a custom report on the health of your systems.

Start your  HeathCheck Assessment Now

Our results speak
for themselves

Having measured customer satisfaction on a quarterly basis since 2003, our Managed Services have consistently achieved an average satisfaction rating of 9.5 out of a possible 10 points.

Our results speak
for themselves

Having measured customer satisfaction on a quarterly basis since 2003, our Managed Services have consistently achieved an average satisfaction rating of 9.5 out of a possible 10 points.

9.5

out of 10 Customer
Satifaction Rating

Fast & Easy

“Whenever I have a problem everyone I deal with understands what I’m saying and always knows what to do to resolve the issues as quickly as possible.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“The level of expertise, professionalism, and communication that enChoice brings to the table is exactly what we need.”

Extra Mile

“Your technician is so good that he fixed the problem before I even knew we had one! That is talent!”

24/7

“The service is always superb, I can call anytime with different questions and can always be helped.”

Minimal Downtime

“Very good service as always. Issue was resolved with minimal downtime for our imaging department. Technician was very knowledgeable and very efficient.”

Fast & Easy

“Whenever I have a problem everyone I deal with understands what I’m saying and always knows what to do to resolve the issues as quickly as possible.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“The level of expertise, professionalism, and communication that enChoice brings to the table is exactly what we need.”

Extra Mile

“Your technician is so good that he fixed the problem before I even knew we had one! That is talent!”

24/7

“The service is always superb, I can call anytime with different questions and can always be helped.”

Minimal Downtime

“Very good service as always. Issue was resolved with minimal downtime for our imaging department. Technician was very knowledgeable and very efficient.”

Case Study

Just 3 months to build a game-changing solution.

enChoice’s intelligent process automation solutions seamlessly connects your content across systems and workflows to improve efficiency and empower your employees to do more meaningful work.

Let’s Talk About Your Next Success Story

Have questions not in the FAQs? Reach out and one of our Solution Specialists can help answer them.

Contact us

Frequently Asked Questions

Still Have Questions
About enChoice Content Services?