Transforming Energy & Utilities with AI Document Search and Retrieval

IBM Content Assistant for FileNet eliminates time wasted manually searching through documents. By using natural language queries, teams can retrieve the right content in seconds, boosting productivity in areas like claims, underwriting, audits, HR, and customer service.

In insurance, adjusters can use Content Assistant to instantly find policy clauses or past claim details using simple questions. The enChoice AI Enabler ensures even older, scanned claims data is included in these searches.

It supports image-based PDFs, scanned documents, TIFFs, and other non-readable formats stored in FileNet repositories, making them ready to be used by IBM Content Assistant for FileNet.

No. Both IBM Content Assistant for FileNet and enChoice AI Enabler work within your FileNet ecosystem, so there’s no need for complex migrations.

Start by assessing how much of your content is in a readable, searchable format. If you have large volumes of scanned or image-based documents, then enChoice AI Enabler is essential to achieving AI readiness. Not sure where to begin? enChoice can help you evaluate the content in your FileNet repository and help with an assessment of your AI readiness.

Together, IBM Content Assistant and the enChoice AI Enabler significantly improve how organizations interact with their content. Teams spend less time digging through documents, make faster decisions, and are better equipped to automate processes across departments. The result is greater efficiency, improved employee and customer experience, as well as better use of existing content assets.