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ECM and line of business integration made simple

Minimize development costs and expedite ECM deployments

To maximize productivity, mitigate user errors and increase the efficiency of critical business process, integrating IBM® Case Manager and other IBM ECM solutions with line of business (LOB) applications is required.

IBM Content Navigator (ICN) provides an external data service (EDS) plugin to execute this integration, however, it is a time-consuming and resource-intensive process because it requires code development. To further complicate matters, the only way to allow LOB application users to view ECM data (without having to log in constantly) is to enable the application server SSO or write considerable amounts of code.

KwikWork Integrator minimizes development costs and expedites IBM ECM deployments by eliminating the need to write code to integrate with external data sources. With KwikWork Integrator, it's simple to aggregate external line-of-business information in IBM Content Navigator. One SQL query is all that's needed for integration.

  • Key Benefits
  • EDS Lookups
  • External Access
  • Seamless Workflow

Key Benefits

KwikWork Integrator Benefits

Reduce time-to-solution

Save time and money by eliminating the need to write code to integrate with external data sources

Enable use of LOB data to access ECM content

Help migrate custom legacy applications using configuration

Mitigate long-term cost and risk associated with custom solutions

Supported Environments

Content Navigator
Case Manager
REST Web Services

He's back...and he's faster than ever!

Accelerate your solutions with new features in the LATEST KwikWork RELEASE

New release adds over 100 new sought after features and fixes, including several new administrative functions that allow solution designers more control and flexibility over IBM Content Navigator and IBM Case Manager.

Provide Seamless Access to Documents

KwikWork Integrator provides LOB system users with seamless access to documents stored within Content Navigator-supported repositories. KwikWork Integrator also reduces errors often associated with data entry.

Supports IBM Case Manager Properties, Case Foundation Work Items, and Case Manager Tasks

All KwikWork integrator functionality is now supported on IBM Case Manager properties, IBM Case Foundation Work Items and IBM Case Manager Tasks. This latest release makes integration to your LOB data even easier.

Support for Web Services (REST)

KwikWork Integrator now supports Web Services (REST) as a data source. In addition, the implementation also supports OAuth II as a delegation protocol that is useful for conveying authorization decisions.

KwikWork Integrator provides LOB system users with seamless access to documents stored within Content Navigator-supported repositories.

  • Provides LOB system users with seamless access to documents stored within Content Navigator-supported repositories.
  • Reduces errors by enabling users to associate documents with cases directly from Microsoft Office using existing case data.
  • Provides ability to use large data sets in LOB application lookups.
  • Expedites IBM ECM deployments.
  • Reduces risk of obsolete code and eliminates the need to maintain code by providing upgrades, enhancements and support.

Configurable EDS Lookups

Leverage Data from Your External Systems

KwikWork Integrator provides one central point of access for all databases and LOB applications. LOB system information can be used within ECM solutions for validation purposes or populating fields and pick lists. You can create configurable lookups that return data for multiple fields and create data-driven, linked-choice lists without writing code.

External Access

Image-Enable Your LOB System

KwikWork Integrator leverages security role mapping on the ICN server to allow users working in financial, accounting, engineering and other LOB systems to view content stored in IBM ECM repositories without logging in. Simply create an access role or a search using an ICN search template and embed the corresponding URL in your application.

Launch Workflow from External Web Pages

Workflow Without Code

Allows solution designers to create forms and web pages that allow users to upload attachments and create workflows. Attachments are added directly to the FileNet repository and workflows are automatically launched. This new functionality eliminates the code required to accomplish this function.