X

ECM and line of business integration made simple

Minimize development costs and expedite ECM deployments

To maximize productivity, mitigate user errors and increase the efficiency of critical business process, integrating IBM® Case Manager and other IBM ECM solutions with line of business (LOB) applications is required.

IBM Content Navigator (ICN) provides an external data service (EDS) plugin to execute this integration, however, it is a time-consuming and resource-intensive process because it requires code development. To further complicate matters, the only way to allow LOB application users to view ECM data (without having to log in constantly) is to enable the application server SSO or write considerable amounts of code.

KwikWork Integrator minimizes development costs and expedites IBM ECM deployments by eliminating the need to write code to integrate with external data sources. With Kiwkwork Integrator, it's simple to aggregate external line-of-business information in IBM Content Navigator. One SQL query is all that's needed for integration.

KwikWork Integrator: Key Benefits

  • Save time and money by eliminating the need to write code to integrate with external data sources
  • Unify line of business data with ECM content
  • Provide LOB system users with seamless access to documents stored within Content Navigator-supported repositories
  • Help migrate custom legacy applications using configuration
  • Provide ability to use large data sets (>100,000 rows) in LOB application lookups

KwikWork Integrator: Features

KwikWork Integrator provides LOB system users with seamless access to documents stored within Content Navigator-supported repositories.

  • Provides LOB system users with seamless access to documents stored within Content Navigator-supported repositories.
  • Reduces errors by enabling users to associate documents with cases directly from Microsoft Office using existing case data.
  • Provides ability to use large data sets in LOB application lookups.
  • Expedites IBM ECM deployments.
  • Reduces risk of obsolete code and eliminates the need to maintain code by providing upgrades, enhancements and support.