enChoice Managed Services - IBM FileNet

Why enChoice Managed Services

Focus your best resources on your strategic Digital Transformation initiatives.

How do you embark on a Digital Transformation initiative when your key internal resources are focused on maintaining your current systems? Managed Services is a key component of your Digital Strategy. enChoice’s Managed Services team of experts will support your current infrastructure while you transform your offerings and improve your customer experience.

Managed Services provides a Single Point of Contact (SPOC) for all issues, with service delivery by experienced, certified, and highly skilled systems engineers.

For over 25 years enChoice’s dedicated U.S. based staff of systems engineers have supported, remotely administered, and monitored the industry leading Enterprise Content Management (ECM) and Enterprise Report Management (ERM) systems to a customer base with over 800 sites worldwide. Our unparalleled experience enables us to rapidly identify and resolve issues before they become problems that impact your business.

Our results speak for themselves - having measured customer satisfaction on a quarterly basis since 2003, our Managed Services have consistently achieved an average satisfaction rating of 9.5 out of a possible 10 points.

Allow resources to focus on strategic initiatives critical to success

The biggest challenge that businesses face in executing their corporate strategy is focusing the right people and resources on strategic initiatives. enChoice Managed Services will ensure that talent is focused on core areas of the business while optimizing productivity.

LOWER COSTS AND IMPROVE EFFICIENCY

enChoice Managed Services helps you drive down operational costs and enables investment. while allowing your internal resources to focus on the strategic initiatives that are critical to the success of your business. We consistently see significant cost savings of 50% or more vs. alternative solutions.

GAIN ACCESS TO EXPERT TALENT AND SKILLS

enChoice Managed Services are delivery by experienced. certified and highly skilled systems engineers. We provide a single point of contact for all of your issues. giving you greater access to talent and skills with a variety of expertise and industry knowledge.

TRANSFORM YOUR ECM/ERM TO THE CLOUD

enChoice Managed Services Enable companies to transform to CLOUD systems such as infrastructure as a service (laaS)/Platform as a Service (PaaS).

MITIGATE RISK AND INCREASE AGILITY

enChoice Managed Services help companies mitigate the risks of new technologies. provide greater agility to meet client needs by streamlining application implementation. increasing operational efficiencies. and ensuring consistent delivery of services.

Using MANAGED SERVICES for day-to-day infrastructure operations management can

reduce costs by as much as 42%*

" *Randy Perry & David Tapper, IDC. “The Business Value of Managed Services ”

What Our Clients Say