Powerful, Configurable LOB Applications for IBM ECM

Improve Time-to-Solution; Reduce Cost & Risks of Custom Development

Your organization has invested resources into IBM enterprise content management (ECM) solutions to achieve numerous objectives including financial excellence, streamlined operations and regulatory complience. To achieve these objectives, many companies find themselves spending significant time and money building one-off custom solutions. These solutions cause:

  • Resource bottlenecks attributabe to multiple release cycles
  • Poor adoption and inefficiencies due to a lack of usability
  • Training expenditures associated with user onboarding
  • Accrual of long term costs required to maintain and support critical business applications running in unsupported IBM repositories

KwikWork UX empowers IBM ECM customers to easily deploy modern, intuitive line-of-business (LOB) applications in IBM Content Navigator (ICN) and Case Manager without the time, money and risks associated with custom solutions. KwikWork UX improves user productivity by providing the intuitive and engaging experience users have come to expect from all their online applications.

KwikWork UX: Key Benefits

A configurable, off-the-shelf solution, KwikWork UX rapidly delivers the functionality companies require to realize the maximum return on their ECM investment:

  • Minimize ECM user training time and improve the onboarding experience
  • Improve ECM adoption and productivity with professional design
  • Enable custom solutions with configurable options
  • Enable faster time to solution through configuration with ICN add-ons
  • Access all functions from one ICN feature
  • Highly requested features for search, email management, and audit

KwikWork UX: Features

With KwikWork UX you can reduce Development Costs and Time-to-Solution While Delivering a Superior User Experience

  • Unified Display: Users can view content, processes, cases and search results from the same screen.
  • Contact Management: Users can create or import contacts, and attached contact information to documents or cases. Provides easy creation of customer-centric applications that expedite issue response times in customer-facing departments.
  • Calendaring: Enable users to schedule and share events, tasks and reminders without deploying complex workflows or code.
  • Tab View: Provides a 360 degree view of a case, customer or work item by displaying associated information in one place.
  • Intuitive Search: Expedites searches by enabling users to re-run previous searches; displays results from multiple searches using the same template.