Solutions

Content
Services

enChoice Content Services empowers your enterprise content for a new era.

With robust solutions that streamline content management and enhance data accessibility, you’ll be positioned to leverage AI technologies to their fullest potential. enChoice Content Services supports your seamless transition to an AI-driven environment, unlocking new efficiencies and fueling opportunities for growth.

Introducing Encore

enChoice’s AI-Powered Content Services for the Modern Enterprise

Encore is a modern cloud-born, Enterprise Content Services Platform (CSP) powered by leading technology and backed by enChoice's decades of experience in content management. SaaS based and AI ready, Encore is capable of handling large volumes of structured and unstructured content, in real-time.

Encore redefines how organizations manage and extract value from their content. Powered by AWS, MongoDB, and AI, Encore delivers a scalable, secure, and intelligent foundation for storing, accessing, and governing critical business information.

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Poor User Experience

Vast amount of content makes it difficult to quickly locate, share, and use documents, resulting in productivity decline and poor user experience.

Lost Customers

Gaps in maintaining compliance and meeting security requirements results in fines, damaged reputations, and lost customers.

Lost Opportunites

Information is buried in documents, resulting in poor decision making, productivity decline and lost opportunities.

Reduced Innovation

Managing systems and upgrades are time consuming for IT, causing increased costs and reducing innovation.

Portals

Self-Service Citizen Portal - Streamline service requests and empower citizens with 24/7 real-time process visibility.

Agency Portal - Provide your staff with complete transparency and a unified interface for approvel tasks.

Case Management

Automation is the key to improving citizen request management which involve multiple people, documents, processes, policies and requirements. Our case management solution automates the entire process.

Integration

Our Citizen Services for Government Solution is designed to seamlessly connect with your agency’s technology platforms as well as accross other external agencies and providers.

Digital Content

Reduce or eliminate paper-based, manual processing by encourgaing citizens to submit requests online as digital content that is stored, shared and managed in a secure centalized repository.

enChoice is 100% Focused on Fueling Your Enterprise Content

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Benefit from our Experience

For the last 30 years, we have helped over 800 organizations world-wide improve their business processes with enterprise content automation.

Get the Most out of Your Investment

Whether it’s implementing a new solution or maximizing the performance of your current platform, we’ll help you achieve your business goals.

Partner with a Leader in Enterprise Content

enChoice is IBM Gold Business Partner, and our SME’s have extensive certifications in IBM Cloud Pak for Business Automation.

Profit from Our Deep Domain Expertise

Our employes average 15+ years in the Business Content Automation space with deep domain expertise in IBM CloudPak for Business Automation.

Reach your Business Goals Faster

enChoice has developed KwikNAV accelerators for the IBM Cloud Pak for Business Automation suite that allow you to get to where you want to go, faster.

Focus on your Bottom Line

enChoice Managed Services allow your internal resources to focus on the strategic initiatives that are critical to your business success.

Trusted by the biggest and brightest.

Our industry-leading solutions make information smarter and more accessible to the most successful companies in the world.

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AI is no longer a futuristic concept, it's a reality that's already transforming businesses.

80%

Over 80% of companies are already utilizing AI to automate repetitive tasks, analyze data, and identify trends.

Mission Critical Support

You can rest easy with 24/7/365 Mission Critical Support and 1-hour response time to sustain high availability of your business-critical Content Services applications.

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Real Time Monitoring & Reporting

Real-time application monitoring 24x7x365 with Active Insight into your application health.

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Application Administration

Let our application administration experts augment your staff, so your internal resources can focus on new applications and solutions.

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Upgrade Protection

Avoid unplanned and unbudgeted vendor upgrades and enjoy a predictable cost of ownership.

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Information Governance

Our IBM FileNet solutions minimize operational impact, offer intuitive interfaces, and include a comprehensive maturity assessment base don ARMA International’s best practices.

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Technical Account Management

enChoice Technical Account Managers develop a deep understanding of your environments and applications.

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Fast & Easy

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Client Focused

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Quality Matters

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Extra Mile

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

24/7

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

Minimal Downtime

“It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company.”

We Solve Your Legacy Enterprise Problem by Making Migrating Simple

Migrating from a legacy system to IBM Content Manager OnDemand (CMOD) doesn't have to be daunting.

enChoice is a go-to partner for IBM CMOD migrations. Our team boasts over two hundred years of combined experience in IBM CMOD, enabling us to tackle challenges with confidence and efficiency. Bringing industry leading knowledge and best practices to the table, we offer a meticulous auditing process from start to finish ensuring seamless transition and providing clients with peace of mind.

Step 1Discovery

Data analysis and benchmarking are essential for understanding the current system, data types, business use cases, and security during the discovery phase.

Step 2Extraction

In this phase, we determine the best method to extract content, execute it, and provide actionable data insights during migration, with opportunities to enrich data when possible.

Step 3Loading

During this phase, we insert or load documents metadata and resources into the target Content Manager OnDemand system and ensure that fidelity and accessibility are attained.

Step 4Auditing

Throughout the entire process the documents must be tracked to ensure that all information is accounted for and that reports are available for auditing purposes within IBM Content Manager OnDemand.

Step 1Discovery

Data analysis and benchmarking are essential for understanding the current system, data types, business use cases, and security during the discovery phase.

Step 2Extraction

In this phase, we determine the best method to extract content, execute it, and provide actionable data insights during migration, with opportunities to enrich data when possible.

Step 3Loading

During this phase, we insert or load documents metadata and resources into the target Content Manager OnDemand system and ensure that fidelity and accessibility are attained.

Step 4Auditing

Throughout the entire process the documents must be tracked to ensure that all information is accounted for and that reports are available for auditing purposes within IBM Content Manager OnDemand.

Global IBM Content Manager OnDemand (CMOD) Education

OnDemand University offered by CMODSkills, an IBM-authorized Content Manager OnDemand (CMOD) education provider, offers training courses for new and experienced CMOD users who want to learn how to get the most from their CMOD systems.

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IBM Content Manager OnDemand Webinars & Videos

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Videos and Webinars

Predictable Costs of OwnershipThrough Managed Services

Blog

IBM’s Sub-Capacity Licensing Updates - What You Need to Know

White Papers

Your Free Guide to Mapping Out Your Businesses AI Journey