For organizations that depend on high-performance enterprise platforms, system downtime or performance issues can lead to real business consequences such as missed deadlines, lost revenue, or unhappy customers. Real-time monitoring is a powerful way to be proactive and prevent those problems before they start. By keeping constant watch over systems to detect potential errors, teams can minimize disruptions and keep operations running as expected.

If you're already using IBM Datacap or are new to document capture, our Datacap SaaS solution with Intelligent Capture offers next-gen Intelligent Document Processing capabilities designed to modernize your operations and maximize the value of your content.

AI-driven solutions like IBM Content Assistant for FileNet and enChoice AI Enabler are transforming how businesses manage and interact with their content repositories. Combined, these solutions reduce the time spent manually searching for information, improve accessibility, and enhance productivity by streamlining content management and retrieval.

IBM has announced that the End of Fix Support for FileNet Content Manager version 5.5.8 and IBM Content Navigator 3.0.11 has been extended to June 30th, 2025. While this extension provides organizations with additional time to upgrade, it is critical to start strategizing the upgrade to a newer version to ensure continued support and access to enhanced features.

While the prior announcements in October from IBM about the new versions had only confirmed some of the software components as Long-Term Support Releases (LTSR). As of Friday, December 17th these products are now confirmed:

IBM’s changes to sub-capacity licensing is an important update that I didn’t see when it was announced in May of 2022. Since I couldn’t find any notifications about this, I thought it would be good to write something up for it, in case you missed it too.

In December 2023, IBM announced new versions of FileNet, Business Automation Workflow (BAW) and Cloud Pak for Business Automation (CP4BA). No matter what version you are on as of today (05/07/2024), if you do not upgrade by the April 2025 deadline, you will miss out on crucial security patches, software fixes, and vulnerability notifications. This lack of security patches may increase the chances of your FileNet system falling victim to breaches or ransomware attacks.

The FileNet P8 platform remains an excellent long-term solution for mission critical business applications. However, as IBM has moved to a Continuous Delivery (CD) policy for ECM products, planning considerations surrounding upgrades have become increasingly important.

For those of us old enough to remember, the field of Records and Information Management (RIM) has evolved over the past few decades. I recall vividly first learning about the very practice of lifecycle governance while attending my first ARMA International annual conference. As a document imaging developer at the time, my singular focus had nearly always taken on the same basic pattern – capture, categorize and store some stuff into some repository.