CYA HOTBackup Data Sheet
CYA SmartRecovery Data Sheet
Overview: The Ultimate Documentum Backup and Recovery Solution
Overview: CYA Solutions & Symantec NetBackup
White Paper: Backup & Recovery Considerations for CYA Documentum
Case Study: Achillion Achieves Complete Protection with CYA SmartRecovery
For companies operating in multiple time zones and running customer-facing portals such as customer service applications, there is no good time to take Documentum offline for a system backup.
CYA HOTBackup™ enables you to mitigate and even eliminate planned Documentum downtime by performing hot, consistent backups of the entire Documentum application.
Most hot backup solutions perform content and metadata backups at different times, resulting in backups where the content (i.e. a loan application) will not be linked to its most recent metadata (i.e. digital signatures). CYA HOTBackup also prevents data loss and corruption issues commonly caused by other hot backup solutions.
CYA HOTBackup is designed to integrate seamlessly with CYA’s flagship product, CYA SmartRecovery™. CYA SmartRecovery mitigates unplanned Documentum downtime by enabling hot, granular recovery of Documentum objects in response to operational incidents such as viruses, power surges, and user/programmatic errors.
Documentum Downtime is Costly Studies conducted by IT industry analysts show that on average, businesses lose between $84,000 and $108,000 for every hour of IT system downtime. For a company that needs to bring Documentum down for daily backups and maintenance, that translates into tens of millions of dollars lost per year.
CYA HOTBackup™ eliminates planned Documentum downtime by performing hot, automated, consistent backups of the entire Documentum application that are automatically stored within your system backup solution.
CYA HOTBackup is Documentum-aware, and tightly integrated with both the Documentum platform and your system backup application so it can control, coordinate, and execute the backup of each component in the sequence required to ensure data consistency. CYA HOTBackup prevents corruption issues commonly caused by other hot backup solutions.
About the Benefits of CYA
“CYA HOTBackup has a nice GUI interface that enables you to easily configure your backup jobs for the different docbases you have. CYA HOTBackup automates the configuration process.”
- Craig Pattee, Global Operations and Infrastructure - Information Management, The McGraw-Hill Companies, Inc.
“Achillion has invested extensive resources into its ECM system in order to bring products to market faster and more efficiently. We take any threat to the information stored in it very seriously because we realize that if the data is rendered inaccessible, it degrades our investment and can cost us millions of dollars in lost revenue. CYA SmartRecovery gives us confidence that we can quickly and easily recover information without negatively impacting productivity, maximizing the odds that we’ll get our drugs to market on time and at the lowest possible cost.”
- Alex Reznitsky, Systems Analyst, Achillion Pharmaceuticals
“Hurricane Katrina made us take a look at everything. We need to ensure that the content and metadata within the repository can be restored quickly to its original state at the object level, with minimal negative impact to productivity. We evaluated several applications, and chose CYA SmartRecovery because it was the only solution that would enable Cytec to quickly recover from partial data loss incidents without having to take the system offline.”
- Darlene Krueger, EDS Database Administrator, Cytec
“Providing a reliable resource to women diagnosed with HIV and AIDS full of information, guidance and support is of the utmost priority for the betterment of all women, society as a whole and the global community. Even though there are several “backup” products on the market, our most important goal was to be able to quickly recover and restore any or all data efficiently with minimal website downtime. Our choice was CYA SmartRecovery.”
- Richard Averitt, Chief Operating Officer, The Well Project
“Daily cold backups aren’t a best practice for Documentum because the entire system must be brought down, which isn’t an option for us, and it results in a 24-hour data loss window. CYA SmartRecovery enables us to recover objects while online, and reduces our data loss window to just 15 minutes.”
- Jerry Travers, Director, Enterprise Content Architecture, CCH
“CYA SmartRecovery allows us to back up the metadata, content and workflow states and maintain the data integrity while our customers are accessing their applications.”
- Kathy Bishop, Information Technology Specialist, US Army Accessions Command
“I would never deploy an EMC Documentum system without CYA SmartRecovery.”
- Dan Glass, former Senior Manager, Document Content Management Center of Excellence, Cephalon, Inc.
“CYA SmartRecovery provides our system administrators with peace of mind because it gives them the ability to recover audit trails, online approvals and user comments, among other record history, without the need to perform a full-system restore.”
- Charles Jackson, ECM Systems Administrator, USG Corporation
“CYA SmartRecovery has a proven track record of enabling organizations to meet their uptime and recovery time objectives. The product’s granular integration with Documentum allows for object level recovery without fear of content corruption. In my experience, clients with aggressive high availability and recovery time requirements only rely on CYA SmartRecovery. It makes IT’s job easier by ‘fitting’ in to existing monitoring and reporting mechanisms while providing Documentum-specific functionality.”
- Murtaza Masood, Chief Architect, Wave TSG