enChoice Citizen Services for Government Contact
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Applicable
to any
Government Agency
that receives
Citizen requests

enChoice Citizen Services
for Government Solutions

enChoice’s Citizen Services for Government (CS4G) is a request-triggered, content and process automation solution built on IBM CloudPak for Automation. This CS4G solution is applicable to any Government Agency that receives Citizen requests, which need to go through a certification, eligibility, or review process.

enChoice’s CS4G Components include:

  • A Self-Service Citizen Portal which automates service requests and gives citizen transparency into the request process and their status.
  • An Interview Module which walks citizens through a set of related question in order to determine request completion requirements.
  • An Agency Portal which provides agency staff full transparency into inflight and submitted requests and a single integrated interface to perform all required request approval tasks and functions.
  • A Correspondence Module which automates the creation of required forms, letters, and certificates.
  • A Process Module that automates processing of all submitted requests.
  • Integration Modules that connect with an agency’s technology systems and external service providers.

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What Our Clients Say

Fast & Easy

“ Whenever I have a problem everyone I deal with understands what I’m saying and always knows what to do to resolve the issues as quickly as possible. ”

Client Focused

“ It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company. ”

Quality Matters

“ The level of expertise, professionalism, and communication that enChoice brings to the table is exactly what we need. ”

The Extra Mile

“ Your technician is so good that he fixed the problem before I even knew we had one! That is talent! ”

24/7

“ The service is always superb, I can call anytime with different questions and can always be helped. ”

Minimal Downtime

“ Very good service as always. Issue was resolved with minimal downtime for our imaging department. Technician was very knowledgeable and very efficient. ”