enChoice Managed Services - Monitoring and Reporting
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Monitoring and Reporting

Focus your best resources on your strategic Digital Transformation initiatives.

enChoice understands the importance and value your content services platform has in your organization and it is critical to ensure that your enterprise monitoring tool does not have gaps in watching for availability, performance, and protection issues.

Real Time Monitoring and Reporting is designed to complement your existing enterprise monitoring toolset and provide application aware monitoring and reporting that is exclusively created for your Enterprise Content Management (ECM) or Enterprise Report Management (ERM) platform.

enChoice's Real Time Monitoring offers greater 'out-of-the-box' insight into your system and user experience with granular metrics for real-time management decisions.

With 24x7x365 monitoring, you'll have consistent visibility into performance and the details you need to better manage the system while improving your understanding of system behavior for your Content Services platform.

enChoice's Monitoring and Reporting for your Content Services platform includes:
Monitoring:
24x7 Real-time Monitoring
Daily Health Checks
Reporting
Email Alerts, Log File Notifications/Errors, Daily/Weekly Metrics and Resource Tracking
User Access Reporting
Advanced Analytics Analysis
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Learn More About Managed Services for:

IBM FileNet P8, IBM Image Services, IBM FileNet Capture, IBM CM8, IBM Content Manager OnDemand (CMOD), ASG/ Mobius ViewDirect

Using MANAGED SERVICES for day-to-day infrastructure operations management can

reduce costs by as much as 42%*

" *Randy Perry & David Tapper, IDC. “The Business Value of Managed Services ”

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What Our Clients Say

Fast & Easy

“ Whenever I have a problem everyone I deal with understands what I’m saying and always knows what to do to resolve the issues as quickly as possible. ”

Client Focused

“ It’s been a pleasure and great experience. Quite frankly refreshing to see a company truly dedicated to the clients’ needs, no matter what the size of the company. ”

Quality Matters

“ The level of expertise, professionalism, and communication that enChoice brings to the table is exactly what we need. ”

The Extra Mile

“ Your technician is so good that he fixed the problem before I even knew we had one! That is talent! ”

24/7

“ The service is always superb, I can call anytime with different questions and can always be helped. ”

Minimal Downtime

“ Very good service as always. Issue was resolved with minimal downtime for our imaging department. Technician was very knowledgeable and very efficient. ”